Privacy Policy

The controller of personal data is VP Digital s.r.o., Company ID (IČO): 17409411, with registered office at Korunní 2569/108, Vinohrady (Praha 10), 101 00 Praha, Česká republika (hereinafter the "Controller"). Contact: info@thefollowershop.com.

When using the TheFollowerShop.com service, we may process the following data:

• Social media username (Instagram, TikTok)
• Email address (optional — only if provided by the customer)
• Order and payment data
• Technical data (IP address, browser type, cookies)

We never request or store passwords to social media accounts.

We process your data in accordance with the EU General Data Protection Regulation (GDPR):

• Performance of a contract (Art. 6(1)(b) GDPR) — processing and delivery of the order
• Legitimate interest (Art. 6(1)(f) GDPR) — improvement of our services
• Compliance with a legal obligation (Art. 6(1)(c) GDPR) — accounting and tax obligations

Our website uses technically necessary cookies to ensure the proper functioning of the website. Analytical cookies are used only with your consent for visitor analysis and improvement of the user experience.

We do not share your data with third parties, except for the payment service provider (payment gateway) and service providers necessary for the execution of the order. Some processors may be located outside the EU/EEA — in such cases, data transfers are ensured on the basis of Standard Contractual Clauses pursuant to Art. 46 GDPR. All our partners are bound by confidentiality and comply with applicable data protection regulations.

Personal data is retained for the period necessary to fulfil the purpose of processing, but no longer than 3 years from the last order. Accounting records are retained for the period required by law.

As a data subject, you have the right under the GDPR to:

• Access your stored personal data (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure of your data ("right to be forgotten", Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Lodge a complaint with a supervisory authority — for the Czech Republic, the Office for Personal Data Protection (ÚOOÚ); for other countries, the relevant national data protection authority

To exercise your rights, contact us at info@thefollowershop.com.

We take appropriate technical and organisational measures to protect your personal data. All communication takes place over an encrypted connection (HTTPS) and payment data is processed by a certified payment gateway.